The Short Film Show Limited (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect the information you provide when using our website, APP, and services (collectively, the “Platform”).
1. Data We Collect
1.1 Personal Data
- Name, email address, payment details, and other information provided during registration or subscription.
1.2 Usage Data - Details about how you use our Platform, including watch history, preferences, ratings and reviews you submit, and interaction with Content.
1.3 Technical Data - IP address, browser type, device identifiers, and cookies.
1.4 Third-Party Data - Information received from payment processors or social media platforms if you engage with us through these services.
2. How We Use Your Data
2.1 To provide and manage our services, including subscription management and personalized recommendations.
2.2 To communicate with you about updates, promotions, and relevant Content.
2.3 To analyze usage trends and improve the Platform’s performance and offerings.
2.4 To comply with legal obligations and protect against fraud.
3. Cookies and Tracking Technologies
We use cookies to:
- Remember your preferences.
- Track usage statistics.
- Improve our marketing efforts.
You can manage cookie preferences through your browser settings. For more details, see our [Cookie Policy].
4. Data Sharing
We may share your data with:
- Service Providers: For payment processing, email delivery, and analytics.
- Legal Authorities: If required by law or to protect our rights.
- Partners: When promoting filmmaker Content or collaborative events.
5. Ratings, Reviews and Public Display
If you rate or review a film on the Platform:
- Star ratings on their own are anonymous. Your rating is stored against your account so you can change or remove it, and it contributes to the film’s overall rating — but it is never displayed publicly with your name.
- Written reviews are public. If you write a review, it is shown on the film’s page together with your display name and profile photo as set in your account. A notice reminds you of this at the point of writing.
- You stay in control. You can edit or delete your own review, and change or remove your rating, at any time from the film’s page. You can change how your name appears in your account settings.
- Moderation. We may hide or remove reviews that are abusive, unlawful, spam, or otherwise breach our policies, and viewers can report a review to us.
- Deletion. If you delete your account, your ratings and reviews are deleted with it. We do not keep “former member” copies of your words.
We do not attach location, IP address, or device information to individual ratings or reviews.
6. Your Rights
You have the right to:
- Access, correct, or delete your personal data.
- Withdraw consent for marketing communications.
- Complain to the ICO if you believe your rights have been violated.
Contact us at help@theshortfilmshow.com to exercise these rights.
7. Data Security
We implement appropriate measures to protect your data from unauthorized access, alteration, or disclosure. However, no system is 100% secure, and we cannot guarantee absolute security.
8. Data Retention
We retain your data only as long as necessary for the purposes outlined in this Privacy Policy or as required by law.
9. International Transfers
If we transfer your data outside the UK/EU, we will ensure appropriate safeguards are in place to protect it.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Significant changes will be communicated to you via email or Platform notifications.
11. Contact Information
If you have questions about this Privacy Policy, contact us at:
The Short Film Show Limited
Email: Help@theshortfilmshow.com