Frequently Asked Questions
We’ve gathered the most common questions we get from filmmakers and viewers alike. Whether you’re wondering how to submit films, what happens next, or how to start watching, this page covers it all.
What is The Short Film Show?
The Short Film Show is a dedicated platform showcasing the best short films from around the world. We provide a space for filmmakers to share their work and for audiences to discover unique, high-quality films.
How can I watch short films?
1. On the Web
Go to theshortfilmshow.com to browse and stream our full collection of short films. You can watch instantly on any computer, tablet, or phone, just sign up to start exploring.
2. On the App
Download The Short Film Show app for iOS or Android to watch on the go. The app includes the same films as the website, plus easier navigation, notifications for new releases, and account features like your watchlist and filmmaker follows.
Do you offer a free trial?
Yes — every viewer starts with a free plan.
You can watch up to 30 minutes of short films per month in SD quality at no cost.
If you reach your monthly limit, playback will pause until the next month, or you can upgrade anytime for unlimited viewing in HD, plus extra features like:
Watchlists and filmmaker follows
Tip Jar access to support creators directly
The free plan is a great way to explore The Short Film Show and discover new filmmakers before upgrading for the full experience.
How much does a subscription cost?
We offer two paid plans, depending on how much you want to watch and support filmmakers:
Standard — £5.99/month or £58/year
Unlimited HD streaming
No monthly viewing cap
Access to all short films and collections
Watchlists and favourites
Premium — £9.99/month or £96/year
Everything in Standard
Ad-free viewing (coming soon)
Filmmaker Tip Jar access
Early access to new releases and exclusive features
If you’re not ready to subscribe yet, you can stay on the Free plan — it includes 30 minutes of SD viewing per month, renewed each month automatically.
You can upgrade or cancel anytime from your account settings on the website or app.
How do I cancel my subscription?
You can cancel anytime via your account settings. Your subscription will remain active until the end of your billing cycle.
Can I get a refund?
We do not offer refunds for partial billing periods. If you experience an issue, please Contact via our contact us page and selecting the subscription tab from the menu.
Is there an app for The Short Film Show?
The Short Film Show app is available for both iOS and Android.
You can download it for free from the App Store or Google Play
How do I submit my film?
You can submit your short film through our Submission Page. Follow the guidelines and upload your film directly.
What kind of films do you accept?
We accept all genres of short films up to 59 minutes in length, provided they meet our technical and creative requirements.
Can I submit my film if it has already been screened elsewhere?
Yes, as long as you hold the rights to distribute the film on our platform.
Do I retain ownership of my film?
Yes! You retain full ownership. By submitting, you grant us a non-exclusive or exclusive license (depending on your agreement) to showcase your film on our platform.
What happens if my film is not selected?
If your film is not selected, you are encouraged to submit future projects. We may also offer feedback or invite you to other opportunities within The Short Film Show community.
I can’t log into my account. What should I do?
Try resetting your password via the Forgot Password link. If you still have trouble, contact support
What devices can I watch on?
You can watch The Short Film Show on almost any device.
Mobile & Tablet
Available on iOS and Android apps (free to download)
Stream over Wi-Fi or mobile data
Computer
Watch directly in any modern web browser at theshortfilmshow.com
Smart TV & Streaming Devices
Watch through your browser on most smart TVs
Cast from your phone or tablet using Chromecast or AirPlay
Dedicated TV apps are currently in development
Your account works seamlessly across all platforms, so you can start watching on one device and continue where you left off on another.
Why is my video buffering?
Try these steps:
Check your internet connection.
Lower the streaming quality in settings.
Restart your device and router.
Contact & Support
You can reach us via the contact form and selecting the relevant team related to your enquiry within 24 hours