The Short Film Show Help Centre

Viewers Guide

Welcome to The Short Film Show, the home of short films.
Here’s everything you need to know about watching, subscribing, and getting the best experience from our platform.

How To Watch

Short films deserve to be seen, and we’ve made it as easy as possible to dive in.

You can watch instantly on theshortfilmshow.com, no downloads required.
Our mobile app for iOS and Android uses the same account, so you can start on one device and carry on with another.

Available viewing options:

  • Web Browser: Works on any modern browser (Chrome, Safari, Firefox, Edge).
  • Smart TV: Watch through the browser on most smart TVs.
  • Mobile App: Available now: App Store and Google Play.
  • 24/7 channel: Our 24/7 channel is live at channel.theshortfilmshow.com. Tune in anytime.

Accounts & Subscription Tiers

Every viewer joins free, with no card required, and can upgrade at any time for the full experience.

Free viewers get 30 minutes of films a month in standard definition, with ads. Ad-Free (£5.99 a month or £58 a year) takes away the limit and the adverts the free plan shows, and gives you HD up to 1080p. See what each plan includes

You can upgrade or downgrade anytime from Subscription, then Change Plan, in your profile menu on the website. We don’t lock you in.

PlanFreeAd-Free
Price£0, no card£5.99 a month or £58 a year
Films per month30 minutesUnlimited
PictureStandard definitionHD, up to 1080p
AdsA short ad before some films, banner adsThe adverts the free plan shows are removed
Devices1 at a time2 at a time
Continue WatchingNoYes
Full film details and behind the scenesNoYes
Tip JarNoYes
Create an account
Upgrade to Ad-Free

Platform Features

We designed The Short Film Show to feel like a modern, living cinema: easy to browse, smart to use, and built for discovery.

Discover New Films

Search by genre, country, language, or duration, or browse by genre: animation, horror and more. Or scroll through curated rows like Editor’s Choice, Trending and New Releases.
The homepage reshuffles as you return, so there’s something different to find each visit.

Personalised Experience

  • Favourite Films: Save films you want to return to, and find them again from your profile menu.
  • Continue Watching (Ad-Free): Picks up from where you left off.
  • Your profile menu: Edit your profile, change your password, set your email preferences and manage your subscription payments.

Playback & Subtitles

All films stream through our CDN for smooth playback worldwide.
Subtitles are available for most films and display automatically where available.
Quality adjusts to your internet connection, up to the limit of your plan: SD on Free, and HD up to 1080p on Ad-Free Experience.

Pro tip: for best performance, use Chrome or Safari.

Help & Support

We’re here to make sure your viewing experience stays effortless.

Quick Troubleshooting

If a film won’t play:

  • Refresh the page and try again.
  • Check your connection or try a different browser.
  • If it still won’t work, note the film title and time of issue before contacting support.

Subtitles or Audio Issues

Subtitle tracks come from the filmmaker, or we make them. If you spot a problem, report it briefly so we can review it on the next update cycle.
Please note: we may prioritise fixes for newly featured or trending titles.

Contact Us:

support@theshortfilmshow.com

Supporting Filmmakers

Taking part in the Filmmaker Impact Fund is subject to eligibility, and the Fund is not a guarantee of payment. About the Fund

Every play helps a film find its audience.

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