Need a hand? You’re in the right place.
Welcome to The Short Film Show Help Centre — friendly guides for filmmakers and film fans. Find answers on submissions, the Filmmaker Impact Fund, accounts, playback, and more.
Find Help by Category
Start by choosing what you need help with
Filmmakers
How to submit your film, what we check during review, and how the Filmmaker Impact Fund connects to your work.
Viewers
Learn how to watch on-demand or live, enable subtitles, and manage your subscription.
Filmmaker Impact Fund
Understand how revenue sharing works, how your film earns, and when payouts happen.
Tech & Account
Reset your password, fix playback issues, and contact support if something isn’t working..
News and Updates
Quick Help Links
- Filmmakers
- How to Submit Your Film
- Exclusive vs. Non-Exclusive Submissions
- What Happens After I Submit?
- Supporting filmmakers with the Tip Jar
- Viewers
- How to Watch
- Ad Free Tier and Viewing Limits
- Playback Quality and Technical Support
- Behind the Scenes and Extra Content
- Accounts & Tech
- Resetting Your Password
- Managing My Account Settings
- Contacting Support
- Platform Info
- About The Short Film Show
- Sponsorship & Advertising
- Privacy & Terms of Use